Privacy Policy

Last updated: 1 May 2025

PixelRushes.pro ("we", "us", "our") is operated by PixelRushes Pty Ltd (ABN 12 345 678 901), a company registered in New South Wales, Australia. We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains what personal information we collect, why we collect it, how we use it, and your rights in relation to that information. By using pixelrushes.pro, you consent to the practices described in this policy.

1. What Information We Collect

We may collect the following categories of personal information:

• Contact information: your name, email address, and phone number when you submit a contact form, newsletter subscription, or tournament registration.
• Usage data: information about how you interact with our website, including pages visited, time spent, referring URLs, browser type, device type, and IP address.
• Communications: the content of messages you send us via our contact form or by email.
• Cookie data: information collected via cookies and similar tracking technologies as described in our Cookie Policy.

We do not collect sensitive information (such as health, financial, or government identifier information) unless strictly necessary and with your explicit consent.

2. How We Collect Information

We collect personal information directly from you when you:

• subscribe to our newsletter;
• submit a contact or enquiry form;
• register for a tournament through our platform;
• communicate with us by email or other means.

We also collect information automatically through cookies, web analytics tools, and server logs when you visit our website.

3. Why We Collect and Use Your Information

We collect and use your personal information for the following purposes:

• to respond to your enquiries and provide customer support;
• to send you our newsletter and editorial updates (where you have subscribed);
• to process tournament registration expressions of interest;
• to improve and personalise your experience on our website;
• to analyse website traffic and user behaviour to improve our content;
• to comply with our legal obligations under Australian law.

4. Legal Basis for Processing

We process your personal information on the following bases:

• Consent: where you have given us clear consent to process your information for a specific purpose (e.g., newsletter subscription).
• Legitimate interests: where processing is necessary for our legitimate business interests, such as improving our website and services, provided those interests are not overridden by your rights.
• Legal obligation: where we are required to process information to comply with Australian law.

5. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

• Service providers: third-party companies that assist us in operating our website and services (e.g., email delivery services, analytics providers), who are bound by confidentiality obligations.
• Legal authorities: where required by law, court order, or government authority.
• Business transfers: in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Any third-party service providers we engage are required to handle your information in accordance with Australian privacy law.

6. International Data Transfers

Some of our service providers may be located outside Australia. Where we transfer your personal information overseas, we take reasonable steps to ensure that the recipient handles your information in a manner consistent with the Australian Privacy Principles.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Newsletter subscriber data is retained until you unsubscribe. Contact form submissions are retained for up to 12 months.

8. Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Under the Australian Privacy Act, you have the right to:

• access the personal information we hold about you;
• request correction of inaccurate or incomplete information;
• request deletion of your information (subject to legal obligations);
• withdraw consent for newsletter communications at any time by clicking the unsubscribe link in any email.

To exercise any of these rights, please contact us at [email protected].

10. Cookies

We use cookies and similar technologies on our website. For detailed information about the types of cookies we use and how to manage them, please refer to our Cookie Policy.

11. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

12. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "last updated" date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

14. Complaints

If you have a complaint about how we have handled your personal information, please contact us first at [email protected]. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

15. Contact Us

For any privacy-related enquiries, please contact:

• PixelRushes Pty Ltd
• Level 12, 1 Market Street, Sydney NSW 2000, Australia
• Email: [email protected]
• Phone: +61 2 9000 1234